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Account
Frequently Asked Questions
What is TextCraft?
TextCraft is an AI-powered writing assistant that helps you create high-quality content in minutes. Our platform uses advanced machine learning to improve your writing, fix errors, and generate engaging content.
How does the AI writing assistant work?
Our AI analyzes your text in real-time, providing suggestions for grammar, style, and tone improvements. Simply type or paste your content, and TextCraft will help you refine it instantly.
What types of content can I create?
TextCraft supports all types of content including blog posts, articles, marketing copy, social media posts, emails, and more. Our templates cover dozens of use cases.
Financial
Pricing Plan,
Billing
Can I try TextCraft for free?
Yes! We offer a free Starter plan with 5,000 words per month. You can upgrade to a paid plan anytime to access more features and higher word limits.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time with no penalties. Your account will remain active until the end of your billing period.
Common
Support & Privacy
How do I contact support and when is it available?
Our support team is available Monday–Friday, 24 hours a day, with limited weekend coverage. You can reach us via in‑app chat, email at support@textcraft.ai, or by visiting our Help Center. We aim to respond within a few hours for priority plans and within one business day for Starter users.
How does TextCraft protect my data?
We use industry‑standard encryption in transit and at rest, strict access controls, and regular security reviews. Your content is private and not used to train public models. You have full control over your data—export, delete, or request account deletion anytime from Settings. We follow GDPR/CCPA principles to support your privacy rights.
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